What is ViewPoint TMS?
ViewPoint TMS is a comprehensive transportation management system designed specifically for freight forwarders who need flexible, powerful tools to manage their operations. Whether you’re handling domestic less-than-truckload (LTL) shipments, full-truckload (FTL) freight, parcel or a combination of multi-modal needs, ViewPoint gives freight forwarders the control and visibility you need to succeed domestically.

As a freight forwarder TMS solution for routing domestic shipments, ViewPoint delivers everything your business needs. This will make booking and managing domestic shipping operations easy. Whether you’re handling LTL shipments, FTL freight, or both, this comprehensive freight forwarder TMS platform streamlines your workflows. Moreover, ViewPoint includes freight claims management, audit services, and flexible contract options that adapt to your unique business requirements.
Finding the right technology partner shouldn’t feel overwhelming. That’s why TLI created ViewPoint as a complete freight forwarder TMS that handles every aspect of your operations in one powerful system.
What Makes ViewPoint a Leading Freight Forwarder TMS?
ViewPoint stands out as a freight forwarder TMS because it was specifically designed for your industry. Unlike generic shipping software, this platform understands the complexities of freight forwarding. Additionally, it provides real-time visibility across all your shipments, whether they’re less-than-truckload or full-truckload moves.
Furthermore, the system integrates seamlessly with major carriers to give you instant access to capacity and competitive pricing. As a result, you can make faster decisions and serve your clients more effectively.
Complete LTL and FTL Management for Freight Forwarders
Managing both LTL and FTL shipments becomes effortless with ViewPoint. In fact, the freight forwarder TMS handles domestic shipments of any size through a single interface. You can compare carrier rates in real time, consequently optimizing your freight decisions to save money while maintaining service quality.
The system also provides detailed tracking and reporting capabilities. Therefore, you always know where your freight is and can proactively communicate with your customers. This level of visibility transforms how you manage daily operations.
Managing both LTL and FTL shipments becomes effortless with ViewPoint. In fact, the freight forwarder TMS handles domestic shipments of any size through a single interface. You can compare carrier rates in real time, consequently optimizing your freight decisions to save money while maintaining service quality.
The system also provides detailed tracking and reporting capabilities. Therefore, you always know where your freight is and can proactively communicate with your customers. This level of visibility transforms how you manage daily operations.

Streamlined Freight Claims Management
One standout feature of this freight forwarder TMS is delegated freight claims management. Specifically, you can file freight claims on behalf of your clients without burdening your team with administrative work. Instead, TLI handles the complex claims process while you maintain oversight and keep customers satisfied.
Consequently, claims get resolved faster and your clients stay happier. The system tracks every claim from submission to resolution, ensuring nothing falls through the cracks. As a result, you build stronger customer relationships through reliable claims support.
Integrated Freight Audit Services
Stop overpaying on freight bills. ViewPoint includes robust freight audit functionality that automatically reviews every invoice for accuracy. Moreover, the system catches billing errors and duplicate charges before you pay them.

This service typically saves businesses thousands of dollars annually. Additionally, it reduces the time your team spends on manual invoice review. Therefore, your staff can focus on growing the business instead of checking billing details.
Stop overpaying on freight bills. ViewPoint includes robust freight audit functionality that automatically reviews every invoice for accuracy. Moreover, the system catches billing errors and duplicate charges before you pay them.
This service typically saves businesses thousands of dollars annually. Additionally, it reduces the time your team spends on manual invoice review. Therefore, your staff can focus on growing the business instead of checking billing details.
Flexible Contract Options in Your Freight Forwarder TMS
TLI understands that every freight forwarder has unique carrier relationships. That’s why ViewPoint offers multiple ways to manage freight contracts within the TMS platform. Here’s how it works:
Launch Custom RFPs Through Your TMS
Need better carrier contracts? TLI can launch a custom Request for Proposal (RFP) directly through the freight forwarder TMS. Our team handles the entire RFP process, meanwhile leveraging industry relationships to secure competitive rates. Ultimately, you get the best possible pricing without investing weeks of your time.
Upload Existing Contracts to ViewPoint TMS
Already have carrier contracts you’re satisfied with? Simply upload your existing agreements directly into the freight forwarder TMS. The system will then use your negotiated rates when quoting and booking shipments. As a result, you always leverage the best deals you’ve worked hard to secure.
Combine Both Strategies
Want maximum flexibility? Use ViewPoint to manage current contracts while TLI simultaneously runs an RFP for additional lanes. This hybrid approach ensures you’re always getting competitive rates. Furthermore, you maintain backup capacity when your primary carriers reach capacity limits.
Access Alternative Contract Networks
In addition to your own contracts, ViewPoint can potentially provide access to select carrier agreements negotiated by TLI. This means even more pricing options when you need them most. Let us know your specific requirements, and we’ll discuss which alternative contracts might be available to support your business.
Why Choose ViewPoint as Your Freight Forwarder TMS
ViewPoint isn’t just software—it’s a strategic partnership. When you choose this freight forwarder TMS, you receive comprehensive support that drives real business results:
• Complete integration: LTL, FTL, freight claims, and audit services work together seamlessly
• Significant time savings: Automated processes eliminate repetitive manual tasks
• Proven cost reduction: Freight audit catches overcharges while RFPs secure better rates
• Enhanced client satisfaction: Fast freight claims processing keeps customers happy and loyal
• Unmatched flexibility: Multiple contract management options fit any business model
• Dedicated expert support: TLI’s experienced team backs you up every step of the way
Request Your Freight Forwarder TMS Demo Today
Ready to transform your freight operations? We’d love to show you what ViewPoint can do for your business. Request a personalized demo to see the ViewPoint TMS shipping technology in action. During the demo, you can ask questions about your specific needs and discover how ViewPoint helps you grow while reducing operational costs.
Our team will walk you through the complete platform, including:
- Available alternative carrier contracts and network access
- Real-time quoting and booking for LTL and FTL shipments
- The complete freight claims filing and management workflow
- How freight audit services identify and recover savings
- Contract upload procedures and custom RFP launch process
Get Started with ViewPoint Freight Forwarder TMS
If you’re searching for a freight forwarder TMS that truly understands your business challenges, ViewPoint from TLI is your solution. Whether you need support with domestic LTL and FTL shipping, delegated freight claims management, comprehensive freight audits, or strategic contract optimization, we have both the technology and expertise to help you succeed.
The freight forwarder TMS market offers many options, but few deliver the combination of powerful features and personalized support that ViewPoint provides. Moreover, our team stays committed to your success long after implementation.

Contact us today to schedule your demo and discover how ViewPoint freight forwarder TMS can streamline your operations, reduce costs, and boost your bottom line.